Introduction:
No matter the size, pos software has always changed the game for the Dubai restaurant sector. Software like NovaplusPOS by Azinova has changed the game for all the Dubai restaurants that utilise it.
In this article, we’ll go over a quick case study of how this software can help your food business succeed.
A case study
Here is a small case study which will clearly explain the importance of NovaplusPOS software for your business.
Known for its wonderful food and prompt customer service, Lims Cafe is a division of the Lims Group, a major player in Dubai’s F&B business. In general, Lims Group is renowned for offering the best services in a timely manner. All of this came about as a result of their partnership with the NovaplusPOS software, which allowed them to quickly grow to over 20 locations throughout Dubai and form partnerships with several food delivery aggregators including Talabat, Zomato, and Careem.
Benefits of using NOVAPLUSPOS as a use case
When you offer delicious food in a calm and serene environment everyone will definitely visit you meaning who would not love to have a delicious meal during office lunch hours or after a hectic day with friends and family in a place like Dubai?
Lim’s cafe is one of the best places to hang out and they have proven this in the last couple of years of their operations but before that, they were struggling a bit to handle all the customers on such a large scale as more and more customers were approaching them after tasting their food and experiencing their hospitality.
Then they introduced the NovaplusPOS software for their operations and things started changing for them in an exponential way.
A centralized backend system
- Since NovaplusPOS has a centralized backend system they were able to monitor all their outlets very efficiently with a single go and it has helped them to expand their business and look after all the customer’s queries effectively.
A useful three-tier architecture
- Because NovaplusPOS provides a three-tier architecture of stand-alone, intranet, and cloud-based platforms, the intranet-based architecture has assisted them in organizing their sales and inventories, and the standalone version has assisted them in charging the clients. Customers’ wait times are cut in half while they steadily increase in number.
This three-tier architecture has helped them in maintaining their user data safe with a proper UI experience for the users.
A well defined Kitchen touchscreen display
- The kitchen staff of the Lims cafe venture has benefited from NovaplusPOS’ well-defined kitchen display, which has allowed them to receive real-time updates for all of their customers’ orders, cutting down on time spent on it and enabling them to complete all of the orders quickly, providing a positive experience for the customers.
- The waiter android app has helped speedy services that helped them to deliver the food to the customer’s table at the right time.
Check out NovaplusPOS if you are a hotel business in Dubai.
A well-defined call logger module
- This feature has defined all the staff of the Lims cafe to take the customers’ feedback seriously and it has helped them to scale properly and provide their customers with better services the data collected by them will be used to analyse for further improvement in their business.
A well-defined delivery boy application
- When customers choose a home delivery service, NovaplusPOS software provides a special delivery staff application that has made it easier for both the staff and the customers to track the status of their orders. This has been advantageous for Lim’s Cafe, as it has allowed them to multiply their revenue.
- Now customers don’t have to be anxious about their delivery if they order food from Lims cafe.
This software from Azinova technologies has helped the Lims cafe to multiply the business multiple times and increased their profits by giving their customers proper value for their money.
Conclusion
If you are a hotel business in Dubai you can also try this amazing product which is really valuable and will give a very good ROI for your business as the right software and the right people will help your food business to boom.